Last updated: October 16, 2026
This Privacy Policy explains how Lilly Gold (“we,” “us”) collects, uses and protects your information when you visit or shop at lillygold.com.
What we collect
When you place an order, create an account or contact us, we collect your name, email address, shipping and billing address, phone number and order details (items purchased, order history). Payments are handled by our payment processor. We do not store full card numbers on our site.
How we use it
- To process, ship and deliver your orders
- To provide customer support and answer your questions
- To send order confirmations, shipping updates and other order emails
- To send marketing emails, only if you opt in. You can unsubscribe at any time.
Cookies and analytics
We use cookies to keep your cart and account working and to remember your preferences. We may also use analytics tools to understand how visitors use our site so we can improve it. You can block or delete cookies in your browser settings, but some parts of the store (such as the cart and checkout) may not work without them.
Sharing
We share your information only with shipping carriers, payment processors and service providers we need to run the store (for example, website hosting and email). They may use it only to provide those services to us. We never sell your personal data.
Data retention
We keep order records as long as needed to fulfill your order, provide support, and meet tax and accounting requirements. We keep other information only as long as we need it for the purposes above, then delete it.
Your rights
You can ask us to give you access to the personal information we hold about you, correct it, or delete it. California residents can also make these requests. We will not treat you differently for exercising your rights. To make a request, contact us using the details below.
Children’s privacy
Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.
Contact us
If you have questions about this policy or your information, email us at info@lillygold.com or visit our Contact page.
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